Privacy & Cookies Notice

1. Who We Are

Construction Skills College Limited (trading as Trade Teacher) is the “controller” of your personal data (under UK GDPR).

Address: Unit 5–7 Florida Close, Hot Lane Industrial Estate, Burslem, Stoke-on-Trent, ST6 2DJ
Company No.: 05197879
VAT No.: GB861455419
Contact: enquiries@tradeteacher.co.uk (FAO Data Protection)

2. What This Notice Covers

This notice explains what personal data we collect, how we use it, who we share it with, how long we keep it, and your rights. It also explains how we use cookies and similar technologies on our website.

3. Personal Data We Collect

3.1 Information you provide

• Identity and contact details (name, address, email, telephone)
• Booking and course information (course booked, dates, communications)
• Payment and invoicing information (we do not store full card details)
• Where required: date of birth, ID checks, awarding body registration details

3.2 Training, attendance and assessment data

• Attendance records, progress notes, assessment outcomes and evidence where applicable
• Information required for certification and verification with awarding organisations

3.3 Special category data (limited)

We may collect limited health/disability information where you provide it and where it is necessary for safety, support, or reasonable adjustments. We only process special category data where we have a valid lawful basis (e.g., explicit consent and/or where required for obligations in the field of employment/social protection).

3.4 Website usage data

When you use our website, we may collect technical and usage information such as IP address, device/browser data, pages visited, and cookie preferences.

4. How We Use Your Data & Our Lawful Bases

• Contract: to administer bookings, deliver training, communicate with you, and provide learner support.
• Legal obligations: record keeping, tax/accounting, and where applicable awarding body or regulatory requirements.
• Legitimate interests: improving services, business administration, preventing fraud, handling complaints.
• Consent: where required (e.g., some marketing communications and non-essential cookies).

5. Who We Share Data With

• Awarding organisations / accreditation bodies (where applicable for registration, assessment, certification, quality assurance and verification)
• Service providers (website hosting, IT systems, email, payment processors, learning platforms)
• Professional advisers (legal/accounting) where necessary
• Authorities where required by law

We do not sell your personal data.

6. International Transfers

If any service providers transfer data outside the UK, we ensure appropriate safeguards are in place (e.g., UK-approved contractual safeguards).

7. How Long We Keep Your Data

• Financial and invoicing records: typically 6 years
• Training/certification records: typically at least 6 years and longer where required for verification, audits, or awarding body requirements
• Marketing records: until you opt out or withdraw consent

8. Security

We use appropriate technical and organisational security measures. No system is 100% secure, but we work to protect your data and will respond to any incident as required by law.

9. Your Rights

You have rights to access, correct, delete, restrict or object to processing, and (in some cases) receive a copy of your data in a portable format. You can also withdraw consent at any time where processing relies on consent. To exercise your rights, email enquiries@tradeteacher.co.uk.

10. Complaints

If you have concerns, please contact us first. You also have the right to complain to the UK Information Commissioner’s Office (ICO).

Cookies

11. What Cookies Are

Cookies are small text files stored on your device. We also use similar technologies that help us operate and improve our website.

12. How We Use Cookies

• Strictly necessary: required for the website to function.
• Preferences/functionality: remember choices you make.
• Analytics/performance: help us understand how visitors use the site (only if you consent).
• Marketing: help measure advertising effectiveness (only if you consent, where used).

13. Cookie Choices

Your cookie banner provides options to Accept, Reject, or Manage non-essential cookies. You can also manage cookies through your browser settings, but disabling some cookies may affect website functionality.

14. Third-Party Cookies

Some cookies may be set by third-party services we use (for example, analytics tools). These will only be used where you have provided the appropriate consent.

15. Changes to This Notice

We may update this notice from time to time. The most recent version will always be posted on this page.